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Home About News & Events Celerio - Statement regarding recall campaign
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News & Events

Celerio - Statement regarding recall campaign

Feb 02, 2015

Following a condition experienced when carrying out an emergency braking test by a journalist from Autocar magazine on the 30th January, Suzuki carried out an immediate investigation into the cause of this condition.

As a direct result of this investigation and with immediate effect, Suzuki is recalling its UK Celerio models that went on official sale to the public on February 1st. This safety recall relates to retraction of the brake pedal and affects Right Hand Drive vehicles for UK, Ireland, Australia and New Zealand.  It does not affect left hand drive vehicles or other right hand drive markets.

Suzuki is directly contacting its customers via its dealer network and will be providing a loan vehicle to them until full safety checks have been completed. UK sales of the Celerio model have now been temporarily suspended, whilst this issue is addressed.

The condition was experienced during an emergency brake test from very high speed and was conducted several times on a private road test facility. This test forms a part of the full test procedure carried out by What Car? and Autocar magazines. The Celerio model has been on sale in India and Thailand since 2014.

Customers can speak with their dealer for updates, or alternatively Suzuki Customer Service on 0500 011 959.

 

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