Excess Return Voucher
When you purchase a new Suzuki, you qualify for a FREE Excess Return Voucher worth up to £250 and valid for up to a year. Ask your Suzuki dealer to register you.
The Excess Return Voucher entitles you to £250 cash back for any excess paid as part of a motor insurance claim, no matter which company insurers you. For example, if your excess is £350, it reduces your cost to £100.
Excess Return also covers additional excess charges imposed by some insurers, typically £200, should you choose to have the reassurance of an accident repair at a Suzuki approved bodyshop, not your insurer’s recommended repairer.
How to Claim
Following an accident, you must call Suzuki first before your motor insurer on 0800 107 1156.
If you call your insurer first, and they handle your claim, Excess Return will not be able to reimburse your excess charges.
5 Reasons to call Suzuki first on 0800 107 1156
1. We’ll pay up to £250 of your motor insurance excess if you call Suzuki first.
2. We’ll exercise your right to an accident repair at a Suzuki Approved Repairer using Suzuki Genuine Parts and approved repair methods. This is not guaranteed if you call your insurer first.
3. We’ll recover your Suzuki anywhere in the UK.*
4. Provide you with a Courtesy car whilst yours is repaired.
5. We’ll provide end-to-end handling of your motor claim and liaise with your insurer on your behalf.
What to do now
- Ask your dealer for your FREE Excess Return Voucher when you buy your new Suzuki.
- Save Suzuki First 0800 107 1156 in your phone.
Terms and Conditions of the Excess Return Voucher
There are exclusions and conditions that you must follow for the Voucher to apply.
To redeem the voucher you must call Suzuki first on 0800 107 1156 after a vehicle accident and before your insurer. This is valid for one year. Where we accept your vehicle for repair we will pay up to £250 cash back towards any policy excess paid by you. You will be required to pay the repairer your applicable Motor Insurance Policy Excess. Once the repair is completed and your insurer has settled the claim we will refund you £250 or the value of your excess whichever is the lower. Nothing in this offer obliges us to accept any vehicle for repair and this offer may be withdrawn at any time. Where we manage the vehicle repair, we will do so in conjunction with your motor insurer if the accident was your fault, or the other driver’s insurer if they were at-fault and if they have accepted liability. *Accident recovery is provided when Call Suzuki First handles your insurance claim on your behalf with your insurer. This voucher is not valid for standalone glass claims. Only one voucher can be issued per vehicle. This voucher can only be used once. The repair cost must be settled by your insurer. This Excess Return Voucher and the Call Suzuki First service is provided on behalf of Suzuki GB plc by Retention UK Ltd registered in England and Wales Company No.05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE which is regulated by the Claims Management Regulator in respect of regulated claims management activities.