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About Us

Norfolk Motor Group

NMG Logo


The Norfolk Motor Company Limited or Norfolk Motor Group as we are better known

This is the 45th year of the business and in the last five years we have awarded almost 65% of the workforce with long service awards, the longest awards being 40, 30 and 29 years. In addition we have a healthy number of staff who having reached official retirement age, asked us could they stay on, and we of course were pleased they wanted to do so, and they are all still with us.

We are also investors in people as the younger staff are our future and several of our younger staff have won national accolades in 2013 under Franchise and Motor Trade Apprenticeships, two of which won Apprentices of the Year Awards for Kia and one went onto to win the IMI Skills Auto UK Apprentice of the year for multi franchise. This demonstrates our support in training and staff recognition, as no business can operate successfully without good people.

John Hewitt, our Chairman and Founder with his wife Pat Hewitt Director (deceased), founded the company in 1969. The company retains its strong family connections with youngest daughter Sara Long a Director and Paul Hewitt son, the Sales Director both working in the Company. Johanna Norton the eldest daughter has her own business based in Norfolk.

The Company has continued to grow and now operates from four locations in Norwich. Since 1969 we have supplied customers far and wide with over 42,000 new and used vehicles and we perform over 13,000 vehicle services, MOT's and repairs per annum at our workshops.

The continued and planned expansion of the Company has seen the franchises represented change over the years, but the core of the business is now firmly based around Kia, Suzuki and Great Wall new vehicle franchises. We also offer the full range of pre-owned family cars, MPV's and estates plus specialist 4x4's, offering an unrivalled choice of vehicles and value for money.

We supply retail customers, small business and fleet customers alike, we are also a specialist Motability dealer and one of just 30 National Kia Fleet Dealers. We are currently supplying numerous local and national Blue Chip end users who appreciate service and commitment in aftercare.

All of our sales staff are trained to exacting standards set by the respective franchises, the Financial Conduct Authority (FCA) and they are accredited as financial advisors under this auspice and that of the Finance & Leasing Association. We also have a dedicated team of sales Motability accredited staff. This is to ensure that our customers only receive professional and unpressured advice on their purchase, after all buying any vehicle is a serious commitment.

Our state of the art Aftersales & MOT Centre at Mile Cross Lane in Norwich supports the Group's core activities and we believe very firmly in customer satisfaction. (Check out our reviews and testimonials) All of our staff are factory trained, they attend regular updates and courses and they are also VOSA approved in the case of MOT Testers. We are proud to have Master Technicians Accredited for the Kia and Suzuki franchises and we also boast a Gold Standard Service Advisor for Kia. We have a dedicated team of aftersales Motability accredited staff to ensure optimum care for the life of the contract.

Combined our current technical workforce has over 300 years of all makes experience under their belts. We also offer a complete range of Bodywork and Accident Repair services through our Approved Bodycentre, alongside fast fit options like tyres, batteries, air conditioning, wheel alignment and exhausts to name but a few items.

We have introduced a wide range of service options including fixed price value services and 3 year inflation proof service plans on all makes of vehicle to assist with the maintenance, MOT and repairs. With Kia we also offer the unique Kia Care 3 & 3+ packages for fixed price servicing up to 5 years. Our Parts Store offers a complete range of manufacturer approved parts and accessories to ensure your vehicles are kept at optimum performance. We also use the industry leading Castrol engine oils and lubes to keep your car in tip top condition.

We are also very proud to be the 3rd oldest established Suzuki dealer in the UK, with over 32 years of experience with the franchise having started out on the Suzuki journey in 1982. We are also a Platinum Dealer Status holder for Kia, awarded in 2008 and again, we are one of the longest serving UK Kia dealers with this franchise, having represented them since 1999. Although Great Wall is new to the UK, NMG was the first dealer to sign in 2012 and carry the all new livery; and we are also probably the largest Great Wall dealer in the UK.

However, despite all of this, we strive to provide family like care and good old fashion service with a smile. That is why our motto is Nobody Tries Harder Than NMG...Nobody!

We are now open a full 6 days a week for service, MOT and parts for your added convenience. Our sales departments remain open 7 days, including most Bank Holidays, in fact we currently only close 3 days per annum for holiday.

The motor industry continues to evolve and we must continue to grow and change or we will get left behind. We are therefore committed to evolution and change, and we want and encourage likeminded employees.

I would also like to take this opportunity to thank all of our customers and prospective customers sincerely for placing their business with NMG.

For prospective new customers thinking of joining us and our growing band of followers, we have a short video below which explains a little more about NMG and if you take a look at the "Meet the Team" page of this website you can find out more about some of our staff. We hope to see you all soon.

Kind Regards

Grant Long - Managing Director